A ticket is valid for one day, and each e-ticket admits one person: printing the same booking reference twice does not get two people in. Tickets are sold at the main park entrance, on the Frame's website and in its app, and a barcode follows by email. No food or drink is allowed inside; personal handbags and purses are fine, but shopping bags, sports bags and backpacks go to the baggage room.
The Frame also asks for respectful clothing, allows no pets and no smoking, and keeps large bags and strollers at the GATE 4 counter. Children under 12 must be with an adult at all times, and nobody should sit or be placed on the railing.