Each train has Gold Class cabins, with wide leather seats, for Gold card holders only; cabins for women and children only; and general cabins. There is Wi-Fi throughout the network.
Each passenger may bring two suitcases: one large, up to 81 × 58 × 30 cm, and one small, up to 55 × 38 × 20 cm, stowed in the luggage area that every cabin has.
RTA's own page sets out the fines: AED 100 for eating or drinking where it is not allowed, putting your feet on the seats or sitting in an area set aside for specific riders; AED 200 for riding without paying, using someone else's or an expired card, or smoking; AED 300 for sleeping where it is prohibited; and AED 500 for carrying alcohol.
Children under 8 may not ride without an adult; from 8 to 11 they need a permit issued by their parents, and from 12 they may travel alone.